Color Queues Intro

Thank you for visiting our documentation site! Please read below for documentation and support. 


Color Queues is a Jira Service Desk Server and Data Center add-on / app coloring queues titles / labels, enabling your team to easily identify and navigate to queues. It is available through the Atlassian Marketplace. Queues may be assigned, by a Project Administrator to specific colors once enabled in your Service Desk project.

Our goal is to make queues easily identifiable and configurable for your team. Install Color Queues today on your Jira Service Desk instance!

Objective and Scope

The objective and scope of this documentation is to explain to users different types / sets of functionality to be utilized using the add-on. This documentation covers the following sections:

Installation GuideReviews multiple methods to install color queues, and the uninstallation process.
ConfigurationsOverview of configurations and capabilities of Color Queues.
Troubleshooting & Support for Color QueuesLinks to the Atlassian Community and our support help desk.
Release HistoryRelease notes of Color Queues.
Privacy PolicyRead over our Privacy Policy.

Each section provides an overview of the selected topic, including which user(s) are able to perform specific tasks.

Additional questions regarding this documentation, or the product may be submitted to our service desk here: Color Queues Service Desk Our hours are 9AM – 6PM EDT.