Please note: this app has been discontinued and is no longer available over the Atlassian Marketplace and is no longer supported. 

This section provides an overview of the types of configurations you may enable / implement using the Color Queues app. Please note, to enable these functionalities, you must have Color Queues “Enabled” in the Manage Add-Ons screen, and you must have at least Project Administrator permissions. This section also assumes you have a foundational understanding of Queues in Jira Service Desk, their use and how to configure queues. 

This section covers the following capabilities with Color Queues: